Reach Out to Us Today
We’re here to help you create lasting memories. Contact us for any inquiries or support regarding your personalized gifts.
Frequent Asked Question
How can I contact PhotoGlow?
You can reach us through our contact form on the website, or by emailing [email protected]. We aim to respond within 24 hours.
What is the process for creating a lithophane?
To create a lithophane, simply upload your chosen photo on our website. Our team will then transform it into a 3D model, which is printed and shipped to you. This process ensures that your keepsake is both unique and high-quality.
What types of photos work best for lithophanes?
For the best results, choose photos with clear subjects and good contrast. Images with a single focal point, such as portraits or pets, tend to work exceptionally well, capturing the essence of your cherished memories beautifully.
Can I customize my lithophane design?
Yes, you can customize your lithophane by selecting different shapes and sizes. Additionally, you can add text or choose from various lighting options to make it truly personal and special for your occasion.
What is the estimated delivery time for my order?
Typically, orders are processed within 5-7 business days, and shipping takes an additional 3-5 days within Canada. You will receive a tracking number once your order has shipped, so you can monitor its progress.